{"id":2571,"date":"2025-12-09T09:38:56","date_gmt":"2025-12-09T09:38:56","guid":{"rendered":"https:\/\/forc2e.com\/general-terms-and-conditions\/"},"modified":"2026-01-09T10:41:25","modified_gmt":"2026-01-09T10:41:25","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/forc2e.com\/en\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2571\" class=\"elementor elementor-2571 elementor-2134\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf724c3 e-con-full e-flex e-con e-parent\" data-id=\"cf724c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f16c601 e-flex e-con-boxed e-con e-child\" data-id=\"f16c601\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-820adf7 elementor-widget elementor-widget-heading\" data-id=\"820adf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-875d553 e-flex e-con-boxed e-con e-parent\" data-id=\"875d553\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d88a22f elementor-widget elementor-widget-text-editor\" data-id=\"d88a22f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>GENERAL TERMS AND CONDITIONS<\/b><\/p><p><b>FOR RETAIL TRANSACTIONS<\/b><\/p><p><b>for in-person trainings<\/b><\/p><p><b>I.<\/b><\/p><p><b>Identification of the trader<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-986bcf3 elementor-widget elementor-widget-text-editor\" data-id=\"986bcf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Name and surname \/ business name: <\/span> <b>Mgr. Szabolcs Szerda <\/b><\/p><p><span style=\"font-weight: 400;\">Place of business:<\/span> <b>No. 234, 930 30 B\u00e1\u010d, Slovak Republic <\/b><\/p><p><span style=\"font-weight: 400;\">Company ID:<\/span> <b>43 838 944<\/b><\/p><p><span style=\"font-weight: 400;\">Phone number: <\/span> <b>+421 907 148 921<\/b><\/p><p><span style=\"font-weight: 400;\">Email contact:<\/span> <a href=\"mailto:szerdaszabolcs@gmail.com\"><b>szerdaszabolcs@gmail.com<\/b><\/a><\/p><p><span style=\"font-weight: 400;\">Website:<\/span> <b>forc2e.com<\/b><span style=\"font-weight: 400;\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a91ce4 elementor-widget elementor-widget-text-editor\" data-id=\"2a91ce4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>II.<\/b><\/p><p><b>Legal relationship between the trader and the consumer<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19ffaea elementor-widget elementor-widget-text-editor\" data-id=\"19ffaea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader is an entrepreneur who, in the legal relationships to which these general terms and conditions apply, always acts within the scope of their business as a trader. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A consumer is any natural person who, within the framework of (individually agreed) contracts or consumer contracts, uses the trader\u2019s service. If the consumer is a natural person who, in connection with the contract and the obligations arising from it, does not act within the scope of their business activity or profession, they are a consumer entitled to special protection provided, among other laws, by Act No. 108\/2024 Coll. on Consumer Protection and on the amendment and supplementation of certain laws.   <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The legal relationship between the trader and the consumer is governed by the provisions of the Slovak Civil Code. A contract similar to a mandate contract (\u00a7 724 et seq. of the Civil Code) is concluded between the trader and the consumer, whereby the trader undertakes to provide a service to the consumer, and the consumer undertakes to pay the remuneration (service price). The trader\u2019s activity for the consumer consists of performing actual tasks, namely organizing and managing sports trainings for the consumer, including demonstrating exercises and supervising the correct execution of exercises by the consumer, all during in-person trainings, i.e., in the personal presence of the trader or a person authorized by them and the consumer.   <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A consumer contract is a contract concluded at a distance under Act No. 108\/2024 Coll. on Consumer Protection and on the amendment and supplementation of certain laws. It is a contract between a trader and a consumer agreed upon and concluded exclusively through one or more means of distance communication without the simultaneous physical presence of the trader and the consumer, particularly using an online interface, email, telephone, fax, postal letter, or a promotional catalog.   <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader\u2019s services and offers will be provided based on these general terms and conditions, provided that no special (individually agreed) contract is concluded between the trader and the consumer. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The provisions of individually agreed contracts take precedence over the provisions of these general terms and conditions. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personal interaction between the trader and the consumer is possible at the address: <\/span><b>Mgr. Szabolcs Szerda,  <\/b><span style=\"font-weight: 400;\"> <\/span><b>No. 234, 930 30 B\u00e1\u010d, Slovak Republic <\/b><span style=\"font-weight: 400;\">. The trader\u2019s postal address for receiving correspondence and submitting complaints is: <\/span><b>Mgr. Szabolcs Szerda,  <\/b><span style=\"font-weight: 400;\"> <\/span><b>No. 234, 930 30 B\u00e1\u010d, Slovak Republic <\/b><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nothing in these general terms and conditions may be interpreted to the detriment of the consumer in a way that would limit the consumer\u2019s rights granted by generally binding legal regulations, including the consumer\u2019s right to contact the Slovak Trade Inspection. <\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24a48c2 elementor-widget elementor-widget-text-editor\" data-id=\"24a48c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>III.<\/b><\/p><p><b>Nature of the service <\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c6f322 elementor-widget elementor-widget-text-editor\" data-id=\"4c6f322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader offers consumers sports training in the form of the consumer\u2019s personal participation in such trainings. Sports trainings may be organized into commercial packages according to various parameters, most often based on suitability for a particular age group or level of difficulty, e.g., for children, youth, seniors, beginners, intermediate participants, etc. The trader organizes trainings into packages at their own discretion.    <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Each package contains a certain number of trainings. Individual trainings within a single package may have different durations (it is not a rule that all trainings included in one package have the same duration), and the different durations of individual trainings do not affect the service price. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The exact contents of each package are listed on the trader\u2019s website forc2e.com, including in particular the target group of the trainings included in the package (i.e., for whom the package is intended), the number of trainings within the package, the level of difficulty of the trainings included in the package, general information about the location of the trainings and the schedule of the trainings, the price of the package, and any unsuitability of the trainings included in the package for a certain group of people (e.g., for persons after a foot injury, for persons with an artificial hip joint, etc.).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Trainings are conducted with the personal presence of the trader or a person authorized by them and with the personal presence of the consumer. In addition to the consumer, other consumers may also be present in group exercise sessions (group training), and the number of participants in the group training may vary. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader specifically points out that both he himself and all persons cooperating with him are trained sports instructors.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ff1ad8 elementor-widget elementor-widget-text-editor\" data-id=\"9ff1ad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>IV.<\/b><\/p><p><b>Consumer registration on the trader\u2019s website<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8915302 elementor-widget elementor-widget-text-editor\" data-id=\"8915302\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumer registration for trainings is carried out by registering on the trader\u2019s website forc2e.com through the provided form. In the case of trainings for children, the child\u2019s legal guardian registers on their behalf, specifying that it is a registration for a child. For the purposes of these general terms and conditions, a child is defined as a natural person until their 18th birthday.   <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">As part of the registration on the trader\u2019s website, the consumer provides their username, a functional email address, completes any additional required fields, and confirms that they have read these terms and conditions.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">As part of the registration process, a confirmation email will be sent to the email address provided by the consumer during registration. To complete the registration on the trader\u2019s website, the consumer must click on the link in the email received from the trader and confirm their interest in registering on the website in this manner. Registration is only completed when the consumer receives confirmation from the trader that the registration has been finalized, in the form of an email sent to the email address provided by the consumer. The consumer gains full access to the trader\u2019s website only after completing the registration as described above \u2013 only upon registration does the consumer gain access to information about individual training packages, their contents, and prices, and only a registered consumer can purchase the training package of their choice.   <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Registration on the trader\u2019s website is voluntary. There is no legal entitlement to registration on the website, meaning the trader may refuse a consumer\u2019s registration even if the consumer has met all the conditions for registration on the website.  <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Registration is not associated with an obligation to use the trader\u2019s services; that is, consumer registration on the trader\u2019s website does not obligate the consumer to purchase a specific training package.  <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumer registration on the website is carried out without any time limit and is free of charge. <\/span><\/li>\n \t<li><span style=\"font-weight: 400;\">Consumer registration on the trader\u2019s website is terminated <\/span>\n <ol type=\"a\"><li>at the consumer\u2019s own request, whereby the consumer is entitled to request the trader to terminate the registration at any time. The trader is obliged to inform the consumer of the termination of registration by email sent to their email address. Termination of registration on the website does not affect the proper completion of the current contractual relationship between the trader and the consumer. A previously concluded contract continues until the obligations of both parties are fulfilled (e.g., the consumer may continue to attend trainings organized by the trader). \nA request to terminate the registration can also be submitted by the consumer via email and will be processed within 5 calendar days.<\/li><li>\nAt the trader\u2019s initiative, whereby the trader may terminate the consumer\u2019s registration on their own initiative if the consumer has been inactive on the website for at least 24 months. The trader is obliged to inform the consumer of the termination of registration by sending an email to the consumer\u2019s email address. \n\n<\/li><\/ol>\n<\/li>\n<\/ol>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3d4a81 elementor-widget elementor-widget-text-editor\" data-id=\"d3d4a81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>V.<\/b><\/p><p><b>Formation of the contract <\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3b9efd elementor-widget elementor-widget-text-editor\" data-id=\"a3b9efd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A consumer who has registered on the trader\u2019s website following the procedure in Article IV of these terms and conditions has the option to purchase a training package offered by the trader.   <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For each package, basic information regarding the characteristics of that specific package is provided, in particular <\/span> <ul class=\"dash-list\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the price of the training package, which is final and includes all costs of the trader<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the number of training sessions in the package<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the target group for which the package is recommended may be specified<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">other supplementary information may also be provided, e.g. the level of difficulty of the training sessions, general information about the location where the training sessions take place and the time schedule of the training sessions, and the unsuitability of the training sessions included in the package for a certain group of the population. <\/span><\/li>\n<\/ul><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">The price for the package is paid in advance and via the PayPal service.<span style=\"font-weight: 400;\"> or another similar service. In principle, no other method of payment for the package price is possible, except for individually negotiated contracts. <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer expresses their intention to obtain a training package by clicking on the option labeled \u201cOrder with obligation to pay\u201d on the trader\u2019s website and subsequently paying the price for the training package as stated on the trader\u2019s website.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only at the moment the price is paid is the contract considered to be concluded.<\/span><\/li>\n\n \t\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A mandatory part of the contract formation process via the completed electronic order form is the mandatory selection of the following items on the website, with the condition that without selecting these items, the contract will not be concluded:<\/span>\n<ol type=\"a\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">explicit indication that this is an order with an obligation to pay<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">explicit confirmation that these general terms and conditions have been read<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">confirmation of being informed about the right to withdraw from the contract concluded under these general terms and conditions, even by using a separate form.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader will send a confirmation email to the consumer\u2019s email address, which is considered the issuance and delivery of confirmation of the conclusion of a distance contract on a durable medium. This confirmation includes, in particular: <\/span>\n<ol type=\"a\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">name, surname, place of business, company ID number, trader\u2019s contact details <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">consumer identification details known to the trader from the consumer\u2019s registration<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">designation of the training package to which the consumer gained access by stating the commercial name under which the training package is sold <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">total price for obtaining the training package that the consumer paid to the trader. <\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The confirmation email pursuant to paragraph 7) also contains: <\/span><\/li>\n<ol type=\"a\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">these general terms and conditions as an attachment<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">instruction on the consumer\u2019s right to withdraw from the contract, on the conditions, time limit, and procedure for exercising the right to withdraw from the contract as an attachment<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">sample withdrawal form as an attachment.<\/span><\/li>\n<\/ol>\n\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader reserves the right, in certain cases (unusually large number of paid packages, etc.), to request additional documents from the consumer.<\/span><\/li>\n<\/ol>\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7502029 elementor-widget elementor-widget-text-editor\" data-id=\"7502029\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>VI.<\/b><\/p><p><b>Content of the contract<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1aabe35 elementor-widget elementor-widget-text-editor\" data-id=\"1aabe35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Based on the concluded contract, the trader is obliged to:<\/span>\n<ol type=\"a\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">in accordance with Article V, paragraphs 7) and 8), provide the consumer on a durable medium (most often via email) with a confirmation of the concluded contract including the particulars specified in these provisions   <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to demonstrably inform the consumer on a durable medium about the location of each training (including the municipality, building, and room where the trainings take place) and the schedule of the trainings (listing the days of each training and their start and end times)<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to demonstrably, on a durable medium and in a timely manner, inform the consumer of any changes regarding the location of the trainings and\/or the schedule of the trainings<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">before the first training, assess the consumer\u2019s physical condition. The assessment of the consumer\u2019s physical condition is carried out using several simple exercises, through which the trader can determine, for example, the consumer\u2019s joint flexibility, body stability, and other necessary information, based on which the trader then makes a recommendation for the consumer regarding participation in the trainings  <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">carry out each training properly and on time<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">carry out each training personally or through sports instructors authorized and trained by him<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">during each training, proactively demonstrate the exercise himself and monitor the correct execution of the exercise by the consumer<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">allow the consumer to use the sanitary facilities (e.g., shower, WC) and the changing room (for changing clothes and storing personal items) at the training location; the sanitary facilities and changing rooms are separated by gender<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">at the beginning of the training, check the attendance of participants (read the attendance list).<\/span><\/li>\n<\/ol>\n<\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer acknowledges that participation in the trainings is at their own health risk. If the consumer believes they have a health issue that may prevent them from participating in the trainings, they should seek advice from their doctor. <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer is required to wear sports clothing (most often sweatpants) and clean sports shoes (most often sneakers) during the trainings.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer is obliged to inform the trader in advance of any obstacle preventing them from attending a scheduled training, if possible given the nature of the obstacle. Subsequently, the trader and the consumer will agree on a substitute arrangement, i.e., an alternative date for the missed training.  <\/span><\/li>\n<\/ol>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac43038 elementor-widget elementor-widget-text-editor\" data-id=\"ac43038\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>VII.<\/b><\/p><p><b>Termination of the contract <\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59aabb3 elementor-widget elementor-widget-text-editor\" data-id=\"59aabb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The contract is of a fixed-term nature, i.e., for the period determined by the number of trainings included in the respective package. Therefore, the contract terminates upon the expiration of the agreed period as a result of the exhaustion of the specified number of trainings.  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The contract may also be terminated by a written agreement of its contracting parties.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The contract terminates upon withdrawal by the consumer in accordance with the provisions of Article VIII of these terms and conditions.  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The contract also terminates by withdrawal for reasons provided by law, particularly in connection with the trader\u2019s liability for defects.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aab10e0 elementor-widget elementor-widget-text-editor\" data-id=\"aab10e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>VIII.<\/b><\/p><p><b>Withdrawal from the contract <\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b826428 elementor-widget elementor-widget-text-editor\" data-id=\"b826428\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer has the right to withdraw from a contract concluded at a distance, i.e., through the relevant functions of the trader\u2019s website.  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer cannot withdraw from a contract whose subject is the provision of a service if <\/span><ol type=\"a\"><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the service has been fully provided and <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the provision of the service began before the expiry of the withdrawal period with the consumer\u2019s explicit consent, and the consumer declared that they were duly informed that by giving their consent, they lose the right to withdraw from the contract after the service has been fully provided.<\/span><\/li><\/ol><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer may withdraw from the contract without giving any reason.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer may withdraw from the contract within 14 days of concluding the contract whose subject is the provision of a service. The withdrawal period is considered to be observed if the consumer sends the notice of withdrawal to the trader no later than the last day of the period. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer may withdraw from the contract even before the start of the withdrawal period.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer may exercise the right to withdraw from the contract in written form or as a record on another durable medium, and if the contract was concluded orally, any clearly formulated statement by the consumer expressing their intention to withdraw from the contract (hereinafter referred to as the \u201cnotice of withdrawal from the contract\u201d) is sufficient to exercise the consumer\u2019s right to withdraw. The consumer may use the model withdrawal form available on the trader\u2019s website. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader is obliged, without delay after receiving the notice of withdrawal from the contract, to provide the consumer with confirmation of its receipt on a durable medium, if the consumer withdrew from the contract using a specific function or withdrawal form available on the trader\u2019s website.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer may withdraw from the contract only in relation to a specific service if the trader, under a contract concluded at a distance, has delivered or provided multiple services.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer is obliged to pay the trader for the actual performance provided up to the day of delivery of the notice of withdrawal from the contract if the consumer withdraws from a distance contract whose subject is the provision of a service and, before the provision of the service began, gave explicit consent for the service to start before the expiration of the withdrawal period. The price for the actual performance provided is calculated proportionally based on the total price agreed in the contract.  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader is obliged, within 14 days from the day of receipt of the notice of withdrawal from the contract, to return to the consumer all payments received from them under or in connection with a contract concluded at a distance, including delivery costs, postage, and other charges and fees.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader is obliged to return to the consumer all payments corresponding to the withdrawal from the contract if the consumer did not withdraw from the entire distance contract. The trader may not charge the consumer any additional costs for delivery, postage, or other fees and charges. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader is obliged to return payments to the consumer using the same method the consumer used for payment; this does not affect the trader\u2019s right to agree with the consumer on a different method of repayment, provided that no fees are charged to the consumer in connection with the repayment.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After withdrawal from the contract, the trader will prevent the consumer from further use of the service.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a51a785 elementor-widget elementor-widget-text-editor\" data-id=\"a51a785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>IX.<\/b><\/p><p><b>Service requirements<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de5e42a elementor-widget elementor-widget-text-editor\" data-id=\"de5e42a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The services must comply with the agreed requirements and with the general requirements.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The agreed requirements for the services are in particular<\/span>\n<ol type=\"a\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the services are in accordance with the service description in these terms and conditions and with the information published by the trader on the website<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the services are provided in compliance with the trader\u2019s obligations under Article VI, paragraph 1) of these terms and conditions.   <\/span><\/li>\n<\/ol>\n<\/li>\n\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The general requirements for the services are, in particular, the provision of the service in the specified number of trainings according to the purchased package.<\/span><\/li>\n<\/ol>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc2c373 elementor-widget elementor-widget-text-editor\" data-id=\"dc2c373\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>X.<\/b><\/p><p><b>Liability for defects<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21bb9c5 elementor-widget elementor-widget-text-editor\" data-id=\"21bb9c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader is liable for any defect that the service has at the time of its delivery and that occurs or manifests during the agreed period of the consumer\u2019s access to the training package (during the term of the contract). <\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa22103 elementor-widget elementor-widget-text-editor\" data-id=\"aa22103\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>XI.<\/b><\/p><p><b>Claims arising from liability for defects<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65bf05b elementor-widget elementor-widget-text-editor\" data-id=\"65bf05b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the trader is liable for a defect in the service, the consumer has the right to have the defect remedied through substitute performance, the right to an appropriate price reduction, or the right to withdraw from the contract. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After notifying the trader of a defect, the consumer may withhold payment of the price or part of it until the trader fulfills the obligations arising from liability for defects, unless the consumer is in default of payment at the time of the defect notification. The consumer shall pay the price without undue delay after the trader has fulfilled their obligations.  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Exercising the rights arising from liability for defects does not exclude the consumer\u2019s right to compensation for damage caused by the defect. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader shall remedy the defect in the service through substitute performance within a reasonable period after the consumer has notified the defect, free of charge and without causing significant inconvenience to the consumer, taking into account the nature of the service and the purpose for which the consumer required the service. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader may refuse to remedy the defect through substitute performance if substitute performance is not possible or if it would cause them disproportionate costs considering all circumstances, in particular the value the service would have without the defect and the severity of the defect. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer has the right to an appropriate price reduction if the service is provided for consideration consisting of payment, or may withdraw from the contract without granting an additional reasonable period if <\/span><br><ol type=\"a\"><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">remedying the defect is not possible or would cause the trader disproportionate costs, <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">the trader has not remedied the defect, <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">the service has the same defect despite the trader\u2019s efforts to remedy it, <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">the defect is of such a serious nature that it justifies the consumer\u2019s right to an immediate price reduction or withdrawal from the contract, or <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">the trader has declared or it is apparent from the circumstances that they will not remedy the defect within a reasonable period or without causing significant inconvenience to the consumer. <\/span><\/li><\/ol><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The price reduction must be proportionate to the difference between the value of the service and the value the service would have had if it were free of defects. If the service is provided during the agreed period, the consumer is entitled to a price reduction only for the time during which the service did not meet the requirements under Article IX of these terms and conditions.   <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader shall pay the consumer the price reduction within 14 days of the consumer exercising their right to a price reduction using the same method the consumer used for payment, unless the consumer explicitly agrees to a different method of repayment. All costs associated with the repayment are borne by the trader.  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the service is provided for consideration consisting of payment, the consumer may not withdraw from the contract if the defect of the service is negligible or if the consumer contributed to the occurrence of the defect. The burden of proof lies with the trader. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After withdrawal from the contract, the trader shall return to the consumer all payments received under the contract within 14 days of the notice of withdrawal, using the same method the consumer used for payment, unless the consumer explicitly agrees to a different method of repayment. All costs associated with the return are borne by the trader.  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">The consumer is not obliged to pay for the period before withdrawal from the contract during which the service did not meet the requirements under <a href=\"https:\/\/docs.google.com\/document\/d\/1B47MYw5GRrfXmW3S2c2PdchUG-5xmDGZUmJh1GD7xkE\/edit#bookmark=id.jhv174g1ekw3\">Article.<\/a><span style=\"font-weight: 400;\"> Article IX of these terms and conditions. However, if the contract stipulated continuous provision of the service during the agreed period, the trader shall return to the consumer only a proportional part of the paid price for the period during which the service did not meet the requirements under Article IX of these terms and conditions, and the part of the price the consumer paid in advance for the provision of the service for the period after withdrawal from the contract.     <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After withdrawal from the contract, the trader will prevent the consumer from further use of the service.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer has the right against the trader to reimbursement of reasonably incurred costs arising in connection with notifying a defect and exercising rights under liability for defects. The consumer must exercise this right with the trader no later than two months from the removal of the defect, payment of a price reduction, or withdrawal from the contract; otherwise, the right expires.  <\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e46b4bc elementor-widget elementor-widget-text-editor\" data-id=\"e46b4bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>XII.<\/b><\/p><p><b>Complaint procedure<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-885d06c elementor-widget elementor-widget-text-editor\" data-id=\"885d06c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer may exercise rights arising from liability for defects only if they notify the trader of the defect without undue delay, and at the latest by the end of the access period to the training package (Art. X, para. 1 of these terms and conditions).<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The consumer may notify the trader of a defect for which the trader is liable <\/span>\n<ol type=\"a\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">by postal correspondence to the address \u2013 <\/span><b>Mgr. Szabolcs Szerda, No. 234, 930 30 B\u00e1\u010d, Slovak Republic  <\/b><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">by electronic mail to the email address <\/span><a href=\"mailto:szerdaszabolcs@gmail.com\"><b>szerdaszabolcs@gmail.com<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader does not recognize any other method of submitting a complaint.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only the consumer who was the original party to the legal relationship from which the right to hold the trader liable for defects arose may exercise the rights arising from the trader\u2019s liability for defects in the service; the transfer of this right by the consumer to a third party is not possible.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The complaint procedure begins with pointing out the defect, that is, with a complaint.<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The prerequisite for initiating the complaint procedure is a legally properly submitted complaint. A complaint is considered legally properly submitted if it contains the following requirements: <\/span>\n<ol type=\"a\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identification of the consumer submitting the complaint by name, surname, residential address, and, if applicable, other necessary contact information (email, phone).<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Description of the defects of the service <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Preliminary statement by the consumer indicating which right arising from the trader\u2019s liability for defects they wish to exercise<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The requested method of notification regarding how the complaint will be handled<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It is necessary to attach to the complaint a document proving the conclusion of the contract.<\/span><\/li>\n<\/ol>\n<\/li>\n\t<li style=\"font-weight: 400;\" aria-level=\"1\">The trader will examine the substance of the complaint and resolve it within 30 days from the day the defect was reported.<span style=\"font-weight: 400;\"> <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The complaint procedure ends with the resolution of the complaint. For the purposes of this complaint policy, the resolution of a complaint means the conclusion of the complaint procedure by providing a replacement performance, refunding the price upon withdrawal from the contract, granting a reasonable discount on the service price, or a justified written rejection of the complaint. <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader is obliged to issue a confirmation to the consumer when a complaint is submitted. A copy of the completed complaint form is also considered a confirmation. <\/span><\/li>\n<\/ol>\n\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78260d7 elementor-widget elementor-widget-text-editor\" data-id=\"78260d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>XIII.<\/b><\/p><p><b>Special notices for the consumer regarding the exercise of their rights<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f7b596 elementor-widget elementor-widget-text-editor\" data-id=\"3f7b596\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader informs the consumer that they can exercise their rights with the following authorities or in the following manner: <\/span>\n<ol type=\"a\">\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In case of dissatisfaction with the handling of the complaint, the consumer may submit a complaint to the supervisory authority, which is the Slovak Trade Inspection, Central Inspectorate, P.O. Box 29, Bajkalsk\u00e1 21\/A, 827 99 Bratislava, website: <\/span><a href=\"http:\/\/www.soi.sk\"><span style=\"font-weight: 400;\">www.soi.sk<\/span><\/a><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Within the framework of alternative dispute resolution according to Act No. 391\/2015 Coll.  <\/span><span style=\"font-weight: 400;\">On alternative consumer dispute resolution and the amendment and supplementation of certain laws, according to \u00a7 11 of this Act, the consumer has the right to first contact the trader with a request for redress if they are not satisfied with the way the trader handled their complaint or if they believe that the trader violated their rights. The consumer then has the right to submit a proposal to initiate alternative dispute resolution to a designated alternative dispute resolution entity if the trader responded negatively to the request mentioned above or did not respond within 30 days from the date of its submission. <\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Within the framework of the Online Dispute Resolution (ODR) platform: <\/span><a href=\"http:\/\/ec.europa.eu\/consumers\/odr\/index_en.htm\"><span style=\"word-break: break-word; overflow-wrap: break-word;\">http:\/\/ec.europa.eu\/consumers\/odr\/index_en.htm<\/span><\/a><span style=\"font-weight: 400;\"> .<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-732ba57 elementor-widget elementor-widget-text-editor\" data-id=\"732ba57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>XIV.<\/b><\/p><p><b>Final provisions<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fdc9e7 elementor-widget elementor-widget-text-editor\" data-id=\"1fdc9e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The legal system of the Slovak Republic applies to these general terms and conditions and to all legal relationships between the trader and the consumer. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If any provisions of these general terms and conditions are or become invalid, ineffective, or unenforceable, the validity, effectiveness, and enforceability of the remaining provisions of these General Terms and Conditions shall not be affected. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disputes that may arise between the contracting parties in the performance of contractual obligations shall be resolved out of court; if no agreement is reached, the competent court shall have jurisdiction to decide the dispute. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These general terms and conditions come into effect on 01.12.2025. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The trader reserves the right to amend the wording of the general terms and conditions.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f39d27c elementor-widget elementor-widget-heading\" data-id=\"f39d27c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/forc2e.com\/wp-content\/uploads\/2025\/12\/REKLAMACNY-PROTOKOL.docx\">COMPLAINT PROTOCOL<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20b6198 elementor-widget elementor-widget-heading\" data-id=\"20b6198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/forc2e.com\/wp-content\/uploads\/2025\/12\/EVIDENCIA-O-REKLAMACIACH.docx\">RECORD OF COMPLAINTS<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions GENERAL TERMS AND CONDITIONS FOR RETAIL TRANSACTIONS for in-person trainings I. Identification of the trader Name and surname \/ business name: Mgr. Szabolcs Szerda Place of business: No. 234, 930 30 B\u00e1\u010d, Slovak Republic Company ID: 43 838 944 Phone number: +421 907 148 921 Email contact: szerdaszabolcs@gmail.com Website: forc2e.com II. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2571","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/forc2e.com\/en\/wp-json\/wp\/v2\/pages\/2571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/forc2e.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/forc2e.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/forc2e.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/forc2e.com\/en\/wp-json\/wp\/v2\/comments?post=2571"}],"version-history":[{"count":1,"href":"https:\/\/forc2e.com\/en\/wp-json\/wp\/v2\/pages\/2571\/revisions"}],"predecessor-version":[{"id":2572,"href":"https:\/\/forc2e.com\/en\/wp-json\/wp\/v2\/pages\/2571\/revisions\/2572"}],"wp:attachment":[{"href":"https:\/\/forc2e.com\/en\/wp-json\/wp\/v2\/media?parent=2571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}